FAQ

How long does it take to prepare my order?

Orders are typically prepared within 1–3 business days before shipment.

Do you ship worldwide?

Yes. AMBERÉA offers complimentary worldwide shipping on all orders. Any applicable import duties, taxes or customs fees remain the customer’s responsibility.

Do you offer free shipping?

Yes. We offer complimentary worldwide shipping on all orders.

Is the packaging gift-ready?

Yes. Each order is prepared with eco-friendly gift-ready packaging. It is not a luxury hard gift box, but it is carefully presented for gifting or personal ritual.

Can I include a gift message?

Yes. A gift message may be written on a greeting card when requested.

Can I return my order?

Please contact support@amberea.com before sending any item back. Because many AMBERÉA pieces are handmade, custom-style or personal-use items, returns are generally not accepted unless approved or defective.

How should I care for my pieces?

Keep press-on nails, hair accessories and jewellery away from water, perfume, lotions and harsh chemicals where appropriate. Store each piece carefully after use.

How can I contact AMBERÉA?

For order support, shipping questions, return approval or product enquiries, please contact support@amberea.com.